24 hours customer service
1. Cooperate with customers and record their needs, the industries they use and the products they use.
2. The design department formulates the product design and a set of feasible solutions to provide to the customer.
3. Before the sale, we will invite customers to visit and inspect the typical users of similar products in their locations to visit Shanghai Liancheng Manufacturing Plant.
务 Sale service
在售前将邀请客户在其所在地参观考察同类产品典型用户使用情况。 1. Before the sale, customers will be invited to visit and inspect the typical users of similar products in their locations.
2. After the production of the product, the customer can be arranged to the factory to inspect and accept the product.
3.Provide country-specific measuring instruments, and ask customers to test various parameters of the product.
技术培训◆安装调试◆设备评估 ◆ Technical training ◆ Installation and commissioning ◆ Evaluation of equipment
故障处理◆维修保养◆升级改进 ◆ Troubleshooting ◆ Maintenance ◆ Upgrading
After sales service
We will provide customers with the following high-quality and thoughtful after-sales service starting from the actual situation of customers:
1. After the contract is signed, our company will send staff to assist customers on-site installation and commissioning for free;
2. One year warranty and three guarantees. Outside the warranty period, our company provides technical support for free;
3. Visit customers regularly to ensure the normal operation of customer equipment;
4. Maintain life-long contact with customers, listen to usage opinions and continuously improve product quality;
5. Service hotline, open 24/7. Response time is 8 hours in urban areas and 24 hours in suburbs.